Payments and receipts
What you're charged and when, where to find invoices and receipts, and how VAT and currencies work.
On this page
You pay once per reservation, upfront, by card through Stripe. There's no subscription, no stored balance and nothing charged later.
What you're charged
The amount is the plan's price per period times the number of periods, plus VAT where it applies:
| Example: 3 days at €20 in Ireland | |
|---|---|
| Subtotal | 3 × €20.00 = €60.00 |
| VAT (23%) | €13.80 |
| Total | €73.80 |
In a country without VAT added, the total is the subtotal. The reservation page shows the exact figures before you pay, and so does Stripe's checkout page.
Currencies
You pay in your account's currency: euros in the eurozone, pounds sterling in the United Kingdom and US dollars everywhere else. The currency comes from your account's country, shown in Settings. See Payment, currencies and VAT for details.
If your card is in a different currency, your bank converts the amount and may charge a fee for it.
Invoices and receipts
Stripe issues an invoice and a receipt for every payment. You'll find them in two places:
- Billing in your dashboard lists every payment: its date, the reservation, the subtotal, VAT and total, the currency, its status and an Invoice link;
- the Reservation confirmed email, sent when your payment succeeds, which has the payment details.
The invoice link opens Stripe's hosted invoice page, where you can download a PDF. If a link says the invoice isn't available right now, try again a little later; if it persists, contact us.
Business details on invoices
Invoices are issued by AgentHub, the operator of GpuToLease.ai. If you need your company name or VAT number on an invoice, contact us with the reservation ID before or soon after paying.
Refunds
Reservations can't be cancelled, so refunds happen only when we can't provide the machine — see No cancellations. A refund goes back to the card you paid with. It shows as Refunded in Billing and on the reservation, and we email you. Banks usually take 5–10 business days to show it.
Payment problems
- Card declined: your bank declined the payment. Try another card, or contact your bank. Your days stay held until the checkout expires, about 30 minutes after you pressed Reserve.
- Extra verification (3-D Secure): your bank may ask you to confirm the payment in its app. Complete it on the Stripe page.
- Charged but no reservation: this is very rare. Check My Reservations and Billing first; if it's not there, contact us with the date and amount.